Return Policy

You have seven (7) days from the date you received your unit to return your purchase. Call or e-mail us first for a Return Authorization number before shipping your unit. Write the RA number outside the box and also write the number, together with your name, shipping address and phone number on a piece of paper and put it inside the box. Do NOT ship the unit in the Imagine Overdrive box. Use another box as the shipping box.

Conditions for return:

Unit must come back in new and pristine condition in original Imagine Overdrive box, complete with internal packaging material and paperwork.

Unit must be shipped within 10 days from the day you submit your RA request.

If the pedal does not come back in pristine condition, or is returned over the 10 days return period, you will be charged a 20% restocking fee. No exceptions.

Again, secure a RA number first before shipping the unit back to us. Failure to do so will severely delay processing.

Owner is responsible for the return shipping fee.

We are not responsible for any unit lost or damaged during the return to the factory. Our address:

South Wave Audio Corp. 1495 Seminola Blvd. Suite 1001 Casselberry, FL 32707